Choosing & Changing Data Regions

Choosing & Changing Data Regions

Data regions refer to the geographic location where your files and personal data are stored. pCloud gives you control over where your data resides, allowing you to choose the region that best suits your privacy and compliance needs.

Note: The option to select a data region is gradually being introduced globally. Not all regions may be available in all countries yet.

Available Data Regions

pCloud currently offers two data regions:

• European Union (EU): Data stored in EU data centers
• United States (US): Data stored in US data centers

What Data is Stored in Your Chosen Region

When you select a data region, the following information is stored there:

• All files and folders you upload to pCloud
• Personal data generated when using pCloud services 

Privacy Policy

For detailed information about what personal data is collected, read the pCloud Privacy Policy.

Compliance Considerations

Choosing your data region can help you comply with local data protection regulations such as GDPR (EU) or other regional privacy laws.

Choosing Your Data Region

You can select your preferred data region when you first register for your pCloud account. Once selected, all your files and data will be stored in that region.

Viewing Your Current Data Region

To check where your files and data are currently stored:

1. Log into my.pCloud.com
2. Click on My Profile
3. Go to Settings > Account
4. Your data region is displayed in the account information

Changing Your Data Region

If you're not satisfied with your current data region, you can move your account to a different region:

1. Go to Account settings in my.pCloud.com
2. Navigate to the data region section
3. Chek the the current data regiond
4. Use the Change region button

Important:

• Changing data regions is a paid service. The migration process transfers all your files and data to the new region.
• Data region changes are allowed once every 3 months per account. Make sure the new data region is chosen carefully before confirming the relocation.

Data Regions for Family & Business Accounts

For Family Accounts:

Only the Family plan owner can request to move the entire family to a different data region.

For Business Accounts:

Only the Business account owner can request to move the entire business to a different data region.

Single Data Region Storage

Once you choose a data region, all your files and data will be stored there. You cannot split your data across multiple regions within the same account.

Cross-Region Collaboration

Invite to Folder:

You can only share folders with the "Invite to folder" option with pCloud users who are in the same data region as you.

Alternative for Cross-Region Sharing:

If you want to collaborate with users from a different data region:

1. Open my.pCloud.com and select the folder
2. Click Share > Share Link
3. Turn on the Upload setting
4. Choose whether any pCloud user with the link can upload, or only specific users
5. Save your changes and share the link

This allows users from different data regions to upload files to your folder without full collaboration access.